Terms of Service

Effective Date: January 10, 2020

Last Updated: Apr 7, 2026

1. Agreement and Acceptance

Scope of Agreement

These Terms of Service ("Terms") govern your use of educational services provided by Lingva Pro Corp ("Company," "we," "us," "our") including exam preparation, language courses, tutoring services, and related educational offerings.

Acceptance

By scheduling a consultation, enrolling in courses, or using our services, you agree to these Terms. If you don't agree with any part of these Terms, please don't use our services.

Age Requirements

- Minimum Age: You must be at least 13 years old to use our services

- Parental Consent: If you're under 18, you need parental consent to enroll in courses and enter into this agreement

2. Services Description

Educational Services Offered

We provide personalized educational services including:

Exam Preparation (17 Programs):

SAT, TOEFL, IELTS, GRE, LSAT, MCAT, SHSAT, ACT, CUNY, NCLEX-RN, ASVAB, US Citizenship, TORFL, Military Prep, Military Evaluation, BSEP, USMLE

Education & Language Courses (10 Programs):

School Subjects, English, Spanish, French, Russian, German, Chinese, AP & Honors, University Admissions Consulting, Interview Prep

Service Delivery

- Format: Individual tutoring sessions conducted online or by phone

- Scheduling: Flexible scheduling based on mutual availability

- Materials: Educational resources, practice tests, and customized learning materials

- Free Consultation: Initial consultation to assess your needs and goals

No Guarantees

While we're committed to providing high-quality education, we cannot guarantee specific test scores, admission results, or academic outcomes. Success depends on many factors including your effort, attendance, and external circumstances.

3. Registration and Account Responsibilities

Registration Information

When enrolling, you must provide:

- Accurate contact information (name, email, phone)

- Educational background relevant to your goals

- Specific needs and objectives

Your Responsibilities

- Accurate Information: Provide truthful and current information

- Account Security: Protect your login credentials and notify us of unauthorized access

- Communication: Maintain current contact information for scheduling and course updates

- Attendance: Attend scheduled sessions or provide adequate notice for rescheduling

4. Payment Terms and Pricing

Payment Structure

- Consultation: Initial consultation is complimentary

- Course Packages: Pre-paid packages of tutoring sessions at discounted rates

- Individual Sessions: Pay-per-session option available

- Custom Programs: Pricing based on specific requirements and duration

Payment Methods

- Accepted Forms: Credit cards, debit cards, bank transfers, and other electronic payment methods

- Processing: Payments processed securely through third-party payment processors

- Currency: All prices in US Dollars (USD)

Payment Terms

- Package Payments: Full payment due upon enrollment

- Session Payments: Payment due before or at the time of service

- Late Payments: Services may be suspended for accounts more than 7 days overdue

- Failed Payments: Additional fees may apply for failed payment attempts

Pricing Changes

- Current Students: Pricing changes don't affect pre-paid packages or ongoing courses

- New Enrollments: We reserve the right to change prices for new services with notice

- Notice Period: Minimum 30 days advance notice for price changes

5. Cancellation and Refund Policy

Session Cancellations

- Student Cancellation: Minimum 24 hours notice required for rescheduling

- Late Cancellation: Sessions cancelled with less than 24 hours notice may be forfeited

- Emergency Situations: Genuine emergencies considered on case-by-case basis

- Instructor Cancellation: Full refund or rescheduling if we cancel

Course Package Refunds

- Refund Period: Full refund within 7 days of purchase if no sessions have been conducted

- Partial Refunds: After sessions begin, refunds calculated based on remaining unused sessions

- Refund Processing: Refunds processed within 5-10 business days to original payment method

- Non-Refundable Items: Custom materials, assessments, and administrative fees may not be refundable

Termination by Company

We reserve the right to terminate services for:

- Violation of these Terms

- Inappropriate behavior toward instructors

- Fraud or misrepresentation

- Non-payment of fees

6. Communications and Messaging

Communication Channels

- Phone: Calls for consultations, scheduling, and support

- SMS: Text messages for reminders and updates (only with your explicit consent)

- Email: Course materials, scheduling, and administrative communications

- Video Calls: Online tutoring sessions and consultations

Form Submissions and Data Processing

When you submit a consultation or contact form on our website:

- Your name, phone number, email address, and SMS consent preference are securely transmitted to our internal team

- Your SMS consent choice (opt-in or opt-out) is recorded and respected

- We will only send SMS communications if you have explicitly checked the consent checkbox

SMS Terms and Conditions

- Explicit Consent: SMS messages are sent only to users who have actively opted in via the consent checkbox on our forms

- No Pre-Checked Boxes: The SMS consent checkbox is never pre-selected; you must actively choose to opt in

- Message Types: Appointment reminders, course updates, administrative notifications

- Frequency: Message frequency varies based on your course schedule and needs

- Opt-Out: Text "STOP" to +13323342361 to unsubscribe from SMS messages at any time

- Help: Text "HELP" to +13323342361 for assistance

- Charges: Message and data rates may apply according to your mobile carrier plan

Communication Guidelines

- Professional Conduct: All communications should be respectful and professional

- Response Time: We aim to respond to inquiries within 24 hours during business days

- Emergency Contact: For urgent matters, call +1 (516) 716-8273

7. Intellectual Property Rights

Company Ownership

We retain ownership of all:

- Educational Materials: Course content, practice tests, study guides, methodologies

- Trademarks: Lingva Pro name, logos, and branding

- Technology: Software, platforms, and systems used to deliver services

- Proprietary Methods: Teaching techniques and curricula

Your License

You receive a limited, non-exclusive, non-transferable license to:

- Use educational materials for personal learning purposes

- Access our online platforms during your enrollment period

- Download and use course resources for study

Restrictions

You may not:

- Share Materials: Distribute course materials to third parties

- Commercial Use: Use our content for commercial purposes

- Reproduction: Copy, modify, or create derivative works

- Reverse Engineer: Attempt to extract or replicate our methodologies

Student Work

You retain ownership of your academic work, assignments, and achievements. We may use anonymized examples of student progress for marketing purposes (with consent).

8. Prohibited Uses and Conduct

Academic Integrity

- No Cheating: Don't use our services to cheat on actual exams

- Honest Representation: Don't misrepresent your abilities or achievements

- Original Work: Complete assignments and practice tests honestly

Prohibited Behaviors

- Harassment: Inappropriate conduct toward instructors or staff

- Fraudulent Activity: Misrepresenting yourself or your payment information

- Technical Abuse: Attempting to hack, disrupt, or damage our systems

- Resale: Selling or transferring your enrollment to others

Consequences

Violation of these terms may result in:

- Immediate termination of services

- Forfeiture of paid fees

- Legal action if applicable

9. Disclaimers and Limitations

Educational Services Disclaimer

- No Guarantees: We don't guarantee specific test scores, grades, or admission results

- Best Efforts: We provide services using professional best practices

- Individual Results: Outcomes depend on your effort, aptitude, and external factors

- Preparation Only: Our services are test preparation, not the actual exams

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

- Total Liability: Our total liability is limited to the amount you paid for services

- Consequential Damages: We're not liable for indirect, incidental, or consequential damages

- External Factors: Not responsible for exam administration issues, technical problems with testing centers, or other factors outside our control

Force Majeure

We're not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, or technical failures.

10. Privacy and Data Protection

Privacy Policy

Your personal information is handled according to our Privacy Policy, which is incorporated by reference into these Terms.

Data Security

We implement reasonable security measures to protect your personal information, though no system is 100% secure.

Student Records

We maintain records of your progress and sessions for educational continuity and quality assurance.

11. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles.

Jurisdiction

Any legal disputes will be resolved in the courts of New York County, New York.

Informal Resolution

Before filing any legal action, we encourage contacting us directly to resolve disputes informally:

- Email: sales@lingva-pro.org

- Phone: +1 (516) 716-8273

Limitation Period

Any claims must be filed within one (1) year of the events giving rise to the claim.

12. Modifications to Terms

Changes

We may update these Terms occasionally to reflect:

- Changes in our services

- Legal or regulatory requirements

- Improvements to our policies

Notification

- Advance Notice: Material changes will be announced at least 30 days in advance

- Notification Methods: Email, website notice, or direct communication

- Continued Use: Using our services after changes take effect means you accept the new Terms

Current Version

The current version is always available at our website and includes the effective date.

13. Termination

Termination by You

- Cancellation: You can cancel services at any time according to our refund policy

- Account Closure: Request account deletion by contacting us

- Data Retention: Some information may be retained as required by law

Termination by Us

We may terminate your access for:

- Breach of these Terms

- Non-payment of fees

- Inappropriate conduct

- Fraudulent activity

Effect of Termination

Upon termination:

- Access to services and materials ends immediately

- Refunds processed according to our refund policy

- Data handled according to our Privacy Policy

14. General Provisions

Entire Agreement

These Terms, along with our Privacy Policy, constitute the complete agreement between us regarding your use of our services.

Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will still be effective.

Assignment

You cannot transfer your rights under these Terms to someone else. We may assign our rights with notice to you.

Waiver

Our failure to enforce any part of these Terms doesn't mean we're giving up that right.

15. Contact Information

Customer Service

Lingva Pro Corp

14 Wall Street, Suite 2028

New York, NY 10005

Phone: +1 (516) 716-8273

Email: sales@lingva-pro.org

SMS Support: +13323342361 (text HELP for assistance)

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday: 10:00 AM - 4:00 PM EST

Sunday: Closed

Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" at +13323342361 or visit our privacy page or contact page. Message frequency may vary.